1. Information We Collect
We may collect the following types of personal information:
- Full name
- Email address and phone number
- Date of birth, nationality, and passport details (for travel coordination)
- Medical history, photographs, or documents voluntarily provided
- IP address, browser type, and access data for analytical purposes
2. How We Use Your Information
Your personal data is used to:
- Provide consultation and schedule medical appointments
- Coordinate services such as transportation, accommodation, and follow-up
- Respond to inquiries and customer service requests
- Comply with legal and regulatory requirements
3. Sharing Your Information
We do not sell or rent your personal information. However, we may share your information with:
- Licensed medical institutions or clinics for evaluation and treatment
- Partner travel agencies or service providers (hotels, transfers) as needed
- Government or legal entities if required by law
4. Data Storage and Protection
Your data is stored on secure servers and protected with encryption and access controls. Only authorized personnel can access your information, and only when necessary.
5. Cookies
We may use cookies and similar technologies to enhance your user experience, analyze traffic, and personalize content. You may disable cookies in your browser settings.
6. Your Rights
You have the right to:
- Access or request a copy of your personal data
- Request correction or deletion of inaccurate or outdated information
- Withdraw consent for data processing at any time
To exercise these rights, please contact us at: info@ruya.clinic
7. Data Retention
We retain your information only as long as necessary to fulfill the purposes described in this policy or as required by law.
8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those websites.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new effective date.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
- Email: info@ruya.clinic
- Phone: +90 541 157 4570
- Website: https://ruya.clinic
