1. Acceptance of Terms

By accessing or using this website or any services provided by Ruya Clinic, you agree to be legally bound by these Terms and Conditions. If you do not agree with any part of these terms, you must refrain from using our services or website.

2. Services Overview

Ruya Clinic is a medical tourism facilitator based in Istanbul, Turkey. We provide coordination and support services for patients seeking medical procedures such as:

• Hair transplantation
• Dental aesthetics
• Plastic and cosmetic surgeries
• Patient assistance (consultations, appointments, airport transfer, hotel stay)

Note: Ruya Clinic does not perform medical procedures directly. All treatments are carried out by licensed medical professionals and institutions. Our role is to coordinate and assist.

3. Eligibility

To use our services, you must:

• Be at least 18 years of age or have parental/guardian consent
• Provide accurate and complete medical and personal information
• Comply with all applicable laws and avoid misuse of our website

4. Medical Disclaimer

All medical content presented on ruya.clinic is provided for informational purposes only and is not intended to replace professional medical advice, diagnosis, or treatment. Ruya Clinic is not responsible for any consequences resulting from the use or misuse of medical information found on the site. All procedures are the sole responsibility of the performing medical institution and doctor.

5. Appointments, Bookings, and Payments

Booking a procedure may require:

• Medical consultation
• Submission of photos or medical history
• Payment of a deposit to secure the date

Payment Terms: Deposits are generally non-refundable unless stated otherwise in writing. Full payment may be required prior to the procedure. We accept bank transfers, credit cards, or payment in person. Cancellation Policy: Cancellations made within 7 days of the scheduled procedure may result in the loss of the deposit. No-shows or same-day cancellations may incur full charges.

6. Limitation of Liability

Ruya Clinic shall not be held liable for:

• Medical complications or unsatisfactory results
• Delays, cancellations, or errors by hospitals, clinics, hotels, or transportation providers
• Any indirect, incidental, or consequential losses

All liability related to surgery or treatment lies with the licensed medical provider.

7. Intellectual Property

All website content, including but not limited to logos, texts, images, graphics, and layouts, is the intellectual property of Ruya Clinic or its partners. Unauthorized reproduction or use is strictly prohibited.

8. Privacy and Data Protection

We take your privacy seriously. Your personal and medical information will only be collected, stored, and processed as necessary to provide services, and always in accordance with our Privacy Policy. By using our site or services, you consent to the collection and use of your data.

9. Third-Party Links

Our website may contain links to third-party sites. Ruya Clinic is not responsible for the accuracy, safety, or content of external websites. Use these at your own risk.

10. Modifications to Terms

We reserve the right to update or change these Terms and Conditions at any time. Continued use of the website or services after such updates constitutes acceptance of the new terms.

11. Governing Law

These Terms and Conditions shall be governed by the laws of the Republic of Turkey. Any disputes shall be subject to the exclusive jurisdiction of the courts of Istanbul, Turkey.

12. Contact Information

If you have any questions about these Terms & Conditions, please contact us:

• Email: info@ruya.clinic
• Phone: +90 541 157 4570
• Website: https://ruya.clinic